Jetbaz Terms & Conditions — Know Before You Use Our Services

Jetbaz (hereinafter referred to as "we", "the Platform", or "the Site") is an internationally licensed online gaming and betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between Jetbaz and its users.

It is your responsibility to read these Terms in full before using any Jetbaz service. If you use the platform without reading the Terms, Jetbaz will not be liable for any issues that arise as a result.

Jetbaz protects every user's personal information and does not sell or share data with any third party. Our Privacy Policy is an integral part of these Terms.

To open an account on Jetbaz, you must register with accurate and complete information. Each individual may hold only one account. Attempting to create multiple accounts will result in all accounts being cancelled and any accumulated balance may be forfeited.

• Your full legal name, date of birth, and contact details must be provided.
• Keeping your password confidential is entirely your responsibility.
• Your account may not be shared with or used by anyone else.
• Any unauthorised use of your account must be reported to Jetbaz support immediately.
• Your registered email and phone number must remain active at all times.

Jetbaz reserves the right to suspend or terminate any account if there is reason to believe that fraud, system manipulation, or a breach of these Terms is being attempted.

Jetbaz is strictly for individuals aged 18 and above. Use of this platform by minors is strictly prohibited. Providing a false age during registration will result in permanent account closure and forfeiture of all funds.

As part of the KYC (Know Your Customer) verification process, Jetbaz may request the following documents:

• ID Document: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill or bank statement (within the last 3 months).
• Payment Method Verification: Proof of ownership of the mobile banking account used.

Jetbaz accepts multiple payment methods for deposits, including bKash, Nagad, and Rocket. Successful deposits are typically credited to your account within a few minutes. In the event of a failed transaction, a refund will be issued automatically within 72 hours.

• Minimum Deposit: BDT 500
• Maximum Daily Deposit: Determined by account tier.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Minimum Withdrawal: BDT 1,000
• It is recommended that the same method be used for both deposits and withdrawals.

Jetbaz does not charge any transaction fees. However, your mobile banking operator may apply their own charges, which are entirely the user's responsibility.

Jetbaz bonuses and promotional offers are provided under specific terms and conditions. It is mandatory to read the full terms of the relevant offer before accepting any bonus.

• Welcome Bonus: For new members only, applicable on the first deposit.
• Wagering Requirement: Each bonus has a specific betting turnover requirement (typically 20x–35x).
• Bonus Validity: Most bonuses must be used within 7–30 days.
• Game Restrictions: Some bonuses are only valid for specific games.
• Multiple bonuses cannot be claimed simultaneously unless the offer explicitly states otherwise.

All games on Jetbaz operate using internationally recognised RNG (Random Number Generator) technology, ensuring that every outcome is completely fair and random.

• The maximum bet amount per event is fixed and may vary by game.
• If your connection drops, the game result is saved on the server and can be viewed later.
• If a bet is cancelled due to a technical error, the full stake will be refunded.
• Once a match has started, bets placed on live betting cannot be cancelled.
• Jetbaz reserves the right to review suspicious betting patterns and withhold payouts where necessary.

Jetbaz believes gaming should be a fun form of entertainment, not a source of addiction. That is why we encourage every user to play responsibly.

• Deposit Limit: Set your own daily/weekly/monthly limits.
• Self-Exclusion: You may close your account for as little as 30 days or permanently, as needed.
• Reality Check: A feature that reminds you of your playtime at set intervals.
• Cooling-Off Period: Pause your account for 24 hours up to 6 weeks for a temporary break.

The following activities are strictly prohibited on Jetbaz. Violations will result in permanent account closure and forfeiture of funds:

• Creating or using multiple accounts.
• Strategic misuse of the bonus system (Bonus Abuse).
• Money laundering or suspicious financial activity.
• Attempting to hack or manipulate the platform's software.
• Placing bets using bots or automated software.
• Attempting unauthorised access to another user's account.
• Registering with a false identity or fraudulent documents.

If you have a complaint or dispute, please contact Jetbaz's live chat support in the first instance. The support team will provide an initial response within 48 hours.

• Complaints must be submitted within 30 days of the incident.
• Send the relevant details and screenshots to support.
• If an internal resolution is not reached, you have the option to appeal to the licensing authority.
• Jetbaz's decisions shall be considered final unless the licensing authority rules otherwise.

Jetbaz reserves the right to modify, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or through a notification on the platform.

Continued use of the platform after an update will be considered acceptance of the revised terms. It is therefore the user's responsibility to stay informed of any changes to the Terms before each login.