Privacy Policy

Jetbaz Privacy Policy — Full transparency in data protection

This page clearly sets out how every piece of your information is protected on the Jetbaz platform, how it is used, and what rights you have as a user.

Last Updated: January 1, 2026 Applicable: Bangladesh SSL 256-bit Encryption
Version 2.4
Your Privacy is Our Priority

By registering with Jetbaz, you consent to this privacy policy. Your data is never sold to third parties. Our support team is always available to answer any questions you may have.

01

Introduction & Key Definitions

Jetbaz is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. This privacy policy explains how Jetbaz collects, stores, and uses your data.

Key terms used in this policy are defined below:

  • Personal Information: Any information that can directly or indirectly identify you, such as your name, email, phone number, or financial details.
  • Processing: Any activity involving the collection, storage, modification, use, or deletion of data.
  • Third Party: Any individual or entity other than Jetbaz.
  • Cookies: Small data files stored in your browser that are used to enhance your browsing experience.
  • KYC: Know Your Customer — the identity verification process.

Applicability: This privacy policy applies equally to the Jetbaz website, mobile app, and all other digital services.

02

What Information We Collect

Jetbaz collects different types of information at various stages. The table below provides a detailed breakdown of the data type, when it is collected, and the purpose.

Data Type Example Collection Time
Identifying Information Full name, date of birth, national ID number Registration & KYC
Contact Information Email, phone number, address Registration
Financial Information Mobile banking number, transaction history Deposit/Withdrawal
Technical Information IP address, device type, browser On Each Visit
Gaming Information Betting history, game sessions, win/loss records During the Game
Communication Records Support chat, email correspondence During Support Sessions

Voluntary Information: We only collect information that is necessary to provide our services. No unnecessary personal data is requested.

03

Purpose of Data Use

Jetbaz uses the information it collects solely for the purposes described below. Under no circumstances will your data be used for any other purpose.

  • Account Management: To verify registration, secure login, and protect your account.
  • KYC & Legal Compliance: To comply with age verification, identity confirmation, and anti-money laundering regulations.
  • Financial Transaction Processing: To process deposits and withdrawals securely.
  • Service Quality Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To inform consenting users about bonuses and offers only.
  • Technical Support: To resolve technical issues and provide customer support.
  • Fraud Prevention: To detect suspicious activity and maintain platform security.

Marketing Communications: You may unsubscribe from marketing emails or notifications at any time. Jetbaz will never send promotional messages without your consent.

04

Cookies & Tracking Technologies

Jetbaz uses cookies and similar tracking technologies to enhance your experience on the website. You have the right to be fully informed about the type and purpose of each cookie used.

  • Essential Cookies: Maintaining login sessions and storing security tokens — the site cannot function properly without these.
  • Performance Cookies: Used to analyze page load times and user navigation patterns.
  • Functional Cookies: To remember language preferences, time zone, and personalized settings.
  • Analytics Cookies: Services like Google Analytics are used to understand overall traffic patterns on the platform.

Non-essential cookies can be disabled at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

Cookie Controls: On your first visit to the site, you will see a cookie consent banner where you can enable or disable cookies according to your preferences.

05

Data Sharing Policy

Jetbaz never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing may be necessary in certain specific situations:

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to complete transactions.
  • KYC Partner: Approved third-party KYC service providers for identity verification.
  • Game Provider: Licensed gaming software provider for Live Casino and Sports Betting services.
  • Legal Obligations: In response to court orders, lawful requests from government authorities, or money laundering investigations.
  • Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.

Important: All third parties with whom data is shared are bound by strict confidentiality agreements and may only use your information for specified purposes.

06

Data Storage & Security Measures

Jetbaz follows industry-leading standards to protect your information. Our security infrastructure is regularly reviewed and upgraded.

  • 256-bit SSL/TLS Encryption: All data exchanged with the site is encrypted.
  • AES-256 Data Encryption: Sensitive information stored in databases is kept in encrypted form.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Firewall & DDoS Protection: To protect servers and data from cyberattacks.
  • Regular Security Audits: Regular testing by independent cybersecurity experts.

Regarding data retention periods — data from active accounts may be retained for up to 5 years after account closure due to legal obligations. Financial transaction records are kept for up to 7 years in accordance with international financial regulations.

Data Breach: In the event of a data breach, Jetbaz will notify affected users via email within 72 hours and advise them on the necessary precautionary steps to take.

07

Your Rights

Every Jetbaz user holds the following rights regarding their personal data. Contact our support team to exercise any of these rights.

Your Privacy Rights

Jetbaz upholds the data rights of every user

Right to Access Data

You may request to view the information Jetbaz holds about you at any time.

Right to Rectification

You have the right to request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless a legal obligation requires it to be retained.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You have the right to request your data in a machine-readable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications or optional data processing at any time.

08

Protection of Minors' Privacy

Jetbaz is strictly for adults aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory during the registration process.

  • Date of birth is verified at registration, and sign-ups from users under 18 are automatically rejected.
  • If there is any suspicion that a minor has opened an account using false information, that account will be suspended immediately.
  • If a minor's data is discovered, it will be permanently deleted.

A note for parents: If your child has accidentally registered on Jetbaz, please contact our support team immediately. We will promptly close the account and delete all associated data.

09

Third-Party Services & Links

The Jetbaz platform integrates certain third-party services that enhance your gaming experience. Each of these services has its own privacy policy.

  • Game Software Provider: Licensed providers such as Evolution Gaming and Pragmatic Play receive only the limited data necessary to operate their games.
  • Payment Gateway: bKash, Nagad, and other payment services operate under their own security protocols.
  • Analytics Services: The tools used to monitor site performance process only aggregated and anonymized data.
  • Live Chat Support: Chat platforms used for customer service may record conversations.

Jetbaz is not responsible for the privacy practices of these third parties. We recommend reading their individual privacy policies before using those services.

10

Policy Changes & Contact

Jetbaz reserves the right to update this privacy policy as needed. For any significant changes, we will notify you through the following methods:

  • A notification will be sent to your registered email address.
  • A notice will be displayed upon logging in to the platform.
  • The date of changes will be updated at the top of this page.
  • For significant changes, 30 days' notice will be given before they take effect.

For any questions or concerns about the Privacy Policy, please contact our data protection team. Our email: [email protected]

Continued Use After Update: Continued use of Jetbaz after any policy update will be considered acceptance of the revised terms.

Why Your Privacy is Safe with Jetbaz

Our technology and policies work together to keep your information protected at all times

Bank-Grade Encryption

All data transmissions are secured using 256-bit SSL encryption, keeping your information out of reach from hackers.

KYC Secure Verification

The identity verification process is fully secure. Your identity documents are stored on encrypted servers and access is restricted once verification is complete.

Cyber Threat Monitoring

An automated system operates 24/7 to detect suspicious activity. Instant alerts are sent for any unusual login attempts.

Secure Data Storage

All data is stored with AES-256 encryption. Only authorized personnel have limited access to specific information.

Third-Party Agreements

Strict confidentiality agreements are in place with all partner organizations. Any breach of contract results in immediate termination of the relationship.

Regular Security Audits

Annual audits are conducted by independent cybersecurity firms. Any vulnerabilities identified are remediated immediately.

Frequently Asked Questions

Privacy Policy FAQs

No, Jetbaz never sells your personal information. Data is only shared with third parties where necessary to provide services, and strictly under confidentiality agreements.

Deletion requests are processed within 30 business days of receipt. However, certain data may be retained for a specified period due to legal obligations.

No. Your gaming data is used solely for service improvement, technical troubleshooting, and responsible gaming monitoring. It is not shared with external advertisers.

Financial transaction records may be retained for up to 7 years after account closure due to legal obligations. However, marketing data and personal profile information will be deleted within 90 days of account closure.

You may email [email protected] to request a copy of your account data. Following identity verification, the information will be provided in a machine-readable format within 30 days.

No. Your phone number is used only for account verification, sending OTPs, and urgent security alerts. It is not shared with any third party.
Safe & Trusted

Your Privacy is Protected — Join Jetbaz Today

Every piece of your information on Jetbaz is protected with bank-grade security. Register with confidence and enjoy the best gaming experience in Bangladesh.

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